Internship seeker Guest relations officer- Course of specialization Csl Milano in collaboration with Fast di FRANCOROSSO Incentive. •To handle front office duty including check-in and check-out of guests •To handle complaints and feedback of guests •To furnish guests on information University of Milan Milano on milan.enligne-it.com

School: University of Milan 20100 Milano

Education level: Guest relations officer- Course of specialization Csl Milano in collaboration with Fast di FRANCOROSSO Incentive. •To handle front office duty including check-in and check-out of guests •To handle complaints and feedback of guests •To furnish guests on information 5th year
Guest relations officer- Course of specialization Csl Milano in collaboration with Fast di FRANCOROSSO Incentive. •To handle front office duty including check-in and check-out of guests •To handle complaints and feedback of guests •To furnish guests on information
Highest educational level completed: number of years studied and completed with a diploma after highschool : +4
Last diploma : Degree in modern languages and Literature (French and English). Theses title: “Lalande e il Viaggio in Italia”, University of Milan- (UNIVERSITA’ DEGLI STUDI DI MILANO). Languages and literature Degree in modern languages and Literature
Current educational level : +5
Prepared job(s): : Writing articles and putting the stories on the page, Assistance in independent production of documentary, Liaison between the customer, the distribution centre and the commercial management team

Duration of the internship: as requested
Beginning of the internship:
2011-05-15 2011-05-31
Full-time Yes
Study-work program Yes
Geographical mobility from your place of residence :

Known Tools / Software/ Methods : Office-internet-email

HGV, LGV, special vehicles licences : B

Languages :
French : Fluent
English : Fluent
Italian : Native

Dear Sirs,
during my working experience I changed a lot work looking for reaching my ambition. Now I have understood that production is my dream. I like to do this kind of experience. I learn very quickly and I've already been in a set for hobby.

Sincerly


Messieurs,

Pendant mes expériences
de travail j'ai travaillé en différents domaines en cherchant à
trouver ma route et réalisant mes rêves. Ayant eu l'occasion de
connaitre le monde du spectacle, maintenant j'ai compris que la
production m'intéresse beaucoup et j'aimerais bien faire cette
expérience. J'apprends très vite et j'ai été sur lieux de
tournage.

Salutations

Nationality









Italian


Education
and training













• Name
and type of organisation providing education and training









Guest
relations officer- Course
of specialization Csl Milano in collaboration with Fast
di FRANCOROSSO Incentive.


• Principal
subjects/occupational skills covered










•To
handle front office duty including check-in and check-out of
guests
•To handle complaints and feedback of guests
•To
furnish guests on information







• Title
of qualification awarded










Certificate















• Name
and type of organisation providing education and training









Degree
in
modern languages and Literature (French and English). Theses
title: “Lalande e il Viaggio in Italia”, University of
Milan- (UNIVERSITA’ DEGLI STUDI DI MILANO).


• Principal
subjects/occupational skills covered










Languages
and literature






• Title
of qualification awarded










Degree
in
modern languages and Literature






•Level
in national classification



(if
appropriate)



• High
school diploma










Diploma
in accountancy






• Name
and type of organisation providing education and training


I.T.C.
“Jean Monnet” -Mariano Comense (Co)






Dates










1994






• Qualifica
conseguita










Diploma


Work
experience











• June

2009- April 2010










Service/collaboration
agreements






• Name
and address of employer









Vodafone
services and
technology
Srl






• Type
of business or sector










Telecommunication,communications,
mobile






• Occupation
or position held










Secretary,
assistant






• Main
activities and responsibilities










Management
activities concerning IT, policy and procedure review, Video
conference













• 2008-
2009










Service/collaboration
agreements






• Name
and address of employer










Chamber
of Commerce






• Type
of business or sector










Public
Service






• Occupation
or position held










Data
entry






• Main
activities and responsibilities










Responsible
for preparing data entry for computer entry, maintaining
databases, entering accountant and customer data, processing
account and customer source documents, maintaining data entry
requirements













• April
2008 -September 2008











Service/collaboration
agreements






• Name
and address of employer










Lampertz
Italia MONZA






• Type
of business or sector










securtity






• Occupation
or position held










Commercial
Assistant







• Main
activities and responsibilities










Liaison
between the customer, the distribution centre and the commercial
management team. They will be responsible for the front line
contact with external customers and sales management for
processing customer purchase orders from receipt to delivery.












• April
2007- December 2007










Service/collaboration
agreements






• Name
and address of employer










Corapack
srl BRENNA






• Type
of business or sector










Packaging






• Occupation
or position held










Purchasing
assistant







• Main
activities and responsibilities










preparing
and checking purchase orders, invoices, provide information
regarding to status of purchase orders. answer telephone call and
communicate with vendors and salespeople to exchange



• 2006-2007










Free-lance






• Name
and address of employer










Giornale
di Carate e di Desio-local newspapers






• Type
of business or sector










Media-newspapers






• Occupation
or position held










Copy
editor- news writer






• Main
activities and responsibilities










Writing
articles and
putting
the stories on the page,



Personal
skills


and
competences













Mother
tongue










Italian


Other
languages









English






• Reading
skills









good






• Writing
skills









good






• Verbal
skills









good













Other
languages









French






• Reading
skills









good






• Writing
skills









good






• Verbal
skills









good













Social
skills


and
competences


I’m
a diplomatic person, i like getting in touch with people and
managing work and projects. I’m a good listener and adviser,
friendly and I consider propriety a fundamental value. I grew up
in an environment where mutual respect
towards
each other is essential.
Working in harmony, being productive are my must. I like gaining
confidence of the team involving myself in common goals .


Organisational
skills



and
competences




Artistic
skills


and
competences


I
attracted by work group dynamics that challenges me. I’m a
good organizer I have the right skills to be a team leader but I’m
willing to work under leadership of other people giving all my
support for the project. I’m accurate and always on time, and I
organize my job avoiding waste of time and money.


Assistance
in independent production of documentary,



Additional
information











I
like travelling for work and pleasure. Knowing people and new
culture and having new experience. I'm a curious person and I need
new challenges
to motivate myself.


Driving
licence(s)










Driving
licence

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